Does Medicare Call You At Home?

Does Medicare Call You At Home?

can you talk?

>> no, you cannot.

they call you back and ask you to answer questions.

you have to answer them without talking.

so a lot of people don't call medicare back.

>> reporter: so is medicare actually stopping you from getting the help you need?

>> you know, i think it is.

i think it's a very big problem.

i'm not the only one who feels this way.

>> reporter: the medicare spokesman told us that the process was designed to prevent fraud.

it is also designed to protect you.

but our investigation found 24-.

CNN Newsroom With Carol Costello CNN Nov 15, 2012 6:00am PST as a result of this, in new york, a man was arrested after allegedly threatening to blow up the hospital where his pregnant wife was being treated.

people with mental illness are often the targets of abuse because they are seen as less likely to report it.

>> what are the warning signs that you're not just hearing words, that something is actually going to happen?

>> well, we don't know.

i mean, this is a person that is in the throes of mental illness.

they are not thinking straight.

they are not rational.

they are not making good decisions.

so the best thing we can do is to be aware and for people to know that when a loved one is having serious mental health issues, that a serious effort is being made to help them.

and to make sure that they have a plan of care and that they're getting it.

they need to be in treatment.

that's the way we're going to reduce the risk and the side effects and the injuries that are occurring as a result of people who are not thinking straight.

>> and that is a very important point.

because often times when we see these mass shootings, the first thing we hear is why didn't the.

The Situation Room CNN Nov 15, 2012 1:00pm PST . >> thanks. >>> the defense secretary, leon panetta, says he's not completely satisfied with the progress of the search for the missing u.s. navy s.e.a.l.s in afghanistan. he says he's concerned about the time that's taken. >> the united states has never left its men and women in uniform behind and we will not start now. >> reporter: the defense secretary's voice was hushed and somber as he spoke in a short news conference earlier today. he was flanked by the chairman of the joint chiefs, martin dempsey, and the commander of joint special operations command, vincent stewart. he's been on all of the meetings with president obama. they said they've made progress in narrowing the search area, but they're still not satisfied with what they're finding. >> we continue to make progress. but we are not satisfied with the results of the investigation. >> reporter: today, secretary panetta said that the search will continue until they're certain that every effort has been made. >> the team was on a mission to find out if an insurgent leader was there. they were looking for information about this particular individual. that was the focus of their mission. >> reporter: after two weeks of searching, each day we

CNN Newsroom With Carol Costello CNN Nov 15, 2012 6:00am PST , and we'll bring you the latest on the missing navy s.e.a.l.s later today. >>> in a rare interview, syrian president bashar al-assad tells cnn's arwa damon he won't step down during his country's civil war. he says his government, quote, has the upper hand. >> arwa was on a government-approved trip. she and her team were not given free reign to do whatever they want, wherever they want. she's been accompanied by individuals from the ministry of information. >> syrian government officials were without a doubt present when the interviews were conducted. we are not allowed to bring our own equipment into the country, so they have to allow us to use their equipment, and they're able to monitor what we're doing. >> the u.s. is threatening to increase the sanctions against syria. meanwhile, opponents of assad are gathering in geneva and meet with the u.n. envoy to syria. >> the syrian government is inviting them to come to the discussions. they're not sending a delegation. they are saying they're going to send representatives to the discussions and the dialogue. the syrian government again says it's ready to talk if the

The Situation Room CNN Nov 15, 2012 4:00pm EST is not coming. >>> after days of secret operations, the search for missing navy s.e.a.l.s is stopping in afghanistan. >>> also, the president says he's not satisfied with the pace of the search and wants to know why the fbi hasn't yet gone into benghazi. i'm wolf blitzer. you're in "the situation room." >>> our breaking news this hour, the crisis in syria has taken another dramatic turn. the united nations says its observers have withdrawn from the country because they are now under fire. the team of unarmed military observers from the international committee of the red cross and the united nations was in syria to monitor compliance with a cease-fire. the syrian government called the mission of unarmed observers a failure. but there's more. the syrian government has now agreed to a new team of international monitors to replace the unarmed monitors. but the u.s. and its allies say the u.n. must now get full access to syria to do its job. let's bring in our pentagon correspondent barbara starr. the u.n. is really calling this a grave setback. >> reporter: that's right. this was the

CNN Newsroom With Carol Costello CNN Nov 16, 2012 6:00am PST for the family. i was able to speak to the family last night. and they were obviously distraught. they're still hopeful that their son who was in the navy s.e.a

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